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Shipping Guidelines Shipping costs are dependent on the items in the order and the selected shipping method. We ask that all customers please allow time for the order to process. This could take up to 1-2 business days. Orders must be processed and clear credit authorization by 12:00 p.m. (noon) EST or the order may not be processed until the following business day. Business days are Monday-Friday, excluding observed holidays within the United States.
Once an order is processed and shipped, it may take up to 2 full business days before the package is checked into the delivering carrier’s tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 2 full business days.
Shipping to some states will be unavailable based on the restrictions set by that state.
Next Day and Second Day Shipping We do not offer next day delivery options outside of Hawaii.
If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Business days are Monday through Friday. Tropical Sunset Farms cannot guarantee 2-day shipping. If there is an issue with the delivery service that causes your orders to arrive later than expected (or paid for) then that must be taken up with the delivery service. Shipping delays are out of Tropical Sunset Farms control.
International Shipping Restrictions and allowances vary depending on country to country, and the rules around importing CBD in many foreign countries are still changing. Some countries may outlaw CBD oil and all cannabis products all together. Therefore, we will only be shipping internationally to select areas based on their restrictions. You can see our shipping options during the check out process.
Security Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Tropical Sunset Farms will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Tropical Sunset Farms considers insecure, Tropical Sunset Farms will be entitled to require the password to be changed and/or terminate your account.
BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS TROPICAL SUNSET FARMS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY TROPICAL SUNSET FARMS DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER [TROPICAL SUNSET FARMS] OR LAW ENFORCEMENT AUTHORITIES.
Tropical Sunset Farms CBD products will not cause any feelings of intoxication as our products only contain equal to or less than 0.3% THC.
Products that are manufactured from agricultural hemp, which contains equal to or less than 0.3% THC in dry weight, are exempt from the Federal Controlled Substances Act, therefore are currently not unlawful for distribution. Agricultural hemp has tall, bamboo like, thick stocks, very thin leaves, and little to no flowers. Defined as a cannabis plant containing less than 0.3% THC, hemp is grown mainly to make textiles, food & oils, and does not get you “high”. Growing agricultural hemp has less restrictions than marijuana, which allows to be grown in larger scales and outdoors. Marijuana plants tend to be shorter plants and are grown for their flowers. The THC content is higher in these plants and is mainly used recreationally, however, some states have legislation in place to allow marijuana for medical use with a recommendation from a doctor.